INFO
Address: 6003 Sommerton Dr, Mechanicsburg, PA 17050, United States
Tel: +1 847-276-1498
E-mail: info@formnook.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
1. Shipping Area
Orders are shipped from the United States.
We currently only support delivery within the United States.
At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
We also cannot ship to APO/FPO addresses.
2. Shipping Fees
For orders under $90: shipping fee of $10
For orders $90 or more: free shipping
3. Order Processing Time
All orders are processed within 1 to 3 business days and are promptly handed over to carriers for delivery.
4. Estimated Delivery Time
Estimated delivery time is 3-5 business days. Actual delivery time may vary due to uncontrollable factors such as logistics or weather.
1. Return & Exchange Period
From the date you receive your order, you have 30 days to request a return or exchange. Please submit your request within this timeframe so we can assist you promptly.
2. Return Process
To request a return, please contact our customer service by email or phone and provide:
Order number
Proof of payment
Reason for return or exchange
Relevant photos or videos
Our team will review your request as soon as possible. If approved, we will provide the return address. Please send the item to the address provided. After we receive the return, we will inspect the item and process the refund accordingly.
3. Refunds
After a return is approved, we will process your refund within 1-5 business days. Refunds are issued back to the original payment method used at checkout (Visa, MasterCard). Bank processing times may vary.